Use this form to... Complain to your bank about a mistake on your statement.
If you find a record on your bank statement that you believe is wrong, use this document to ask your bank to investigate the mistake.
About your form
When you download your form, it will arrive as a file for Microsoft Word (in .doc format). You must have a copy of Microsoft Word in order to open, view or use this form.
Word is a widely available word processing programme, and you can find out more about it at the Microsoft website.